Why Sugar
Sugar is affordable and easy to use business CRM, designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support.
As an open-source, web-based CRM solution, Sugar is easy to customize and adapt to your changing needs. Ideal for small and medium-sized companies, large enterprises and government organizations, Sugar can run in the Cloud or on-site.
Sugar is fully Social CRM ready. The following Social CRM capabilities and integrations are available for all subscriptions out of the box:
Social Media
Facebook: read your friends' news feeds in the Activity Streams dashlet
LinkedIn: See who you know or who can provide you with an introduction at a company
Twitter: read tweets of all the people you follow in the Activity Streams dashlet and add the Twitter name to a contact or lead and read their tweets directly in the contact or lead record
Email Integration
Sugar Plug-in for Microsoft Outlook: archive emails to Sugar and sync calendar, contacts and tasks
Sugar Plug-in for IBM Lotus Notes: archive emails to Sugar and sync calendar, contacts and tasks
Gmail, Yahoo! Mail and IMAP mail: use the Sugar email client to archive emails to Sugar
Send email using your mail account credentials directly from Sugar
Online Collaboration
Schedule, start or join LotusLive, Cisco WebEx or GoToMeeting online meetings directly from Sugar
Document Sharing
Relate documents to any record in Sugar and store them in the cloud using LotusLive or Google Docs
Sales Intelligence
InsideView: use the pre-installed InsideView module to get the most up to date information on customers and prospects.
Hoovers, Jigsaw and Zoominfo: Get account and contact data using the Sugar Cloud Connectors
SugarExchange Extensions
Box.net: Relate documents to any record in Sugar and store them in the cloud using Box.net
Qontext: secure, cloud-based, social collaboration between co-workers, customers, prospects and partners.
* Not all features are available with every version of SugarCRM, please consult this comparison chart for a full list of available features.