Act! Service & Support

Database Partners Professional Services - Technical Support!

To ensure you are getting the most from your Act! investment, Database Partners guarantees to partner with you by offering technical support. It is important however that you have participated in an Act! training session to develop your base understanding of the program and it’s features. We appreciate that complications occur and questions will arise as you begin to work with Act! so we are on hand to support you when this happens.

Support Offerings

• Phone support
• Email support
• On site support
• Act! Customisation - Give me what I want!
• Individual 'Service Level Agreement'

We understand that you want an application which will effectively deliver every time. We also understand that every company is unique in its individual requirements and their desired outcomes. Act is a powerful tool in itself but even more powerful and effective when the application is tailored to suit your specific company requirements. Act! is one such product that can be customised uniquely for you. Implementation of particular profiles, fields and report gathering are just some of those types of adjustments we can make to Act! to enable you to work more efficiently and achieve your desired results.

For all technical support, please fill out the below form and we will respond promptly.

Support Enquiry Form