SugarCRM
Database Partners offers 5 Different Flavours of SugarCRM
SUGAR
FREE
Sugar Community Edition
SUGAR
PROFESSIONAL
$360/user/year
SUGAR
CORPORATE
$540/user/year
SUGAR
ENTERPRISE
$720/user/year
SUGAR
ULTIMATE
$1,200/user/year
- A Robust, Cloud Based CRM System that works the way you work
- Completely configurable: Easy, snap-in modules that allow Sugar to fit into your business
- Compatable with all the major computer Operating Systems, Windows®, Mac® and Linux!
- Full sales, marketing and support automation, email integration, reporting, team selling, advanced security, workflow automation, social CRM;
- Support for 22 languages, unlimited API calls, regular back-ups of your customer data;
- Choice of either on-premises or cloud-based CRM deployment - plus more:
2GB of Storage***
Supports MySQL and MSSQL Databases
Support through Database Partners
Sugar Mobile*
Standard Reporting
15GB of Storage**
Supports MySQL and MSSQL Databases
2 Support Contacts
Email Support
Support Portal Access
8x5, 4 hour Response Time SLA
Unlimited Support Cases
Sugar Mobile Plus*
Standard Reporting
30GB of Storage**
Supports MySQL and MSSQL Databases
3 Support Contacts
Email Support
Support Portal Access
12x5, 2 hour Response Time SLA
Unlimited Support Cases
Sugar Mobile Plus*
Offline Client
Enterprise Reporting
Customer Service Portal
Sugar Plug-In For Lotus Notes
60GB of Storage**
Supports MySQL, MSSQL and Oracle Databases
4 Support Contacts
Email Support
Support Portal Access
12x5, 2 hour Response Time SLA
Unlimited Support Cases
Phone Support
Health Check
Sugar Mobile Plus*
Offline Client
Enterprise Reporting
Customer Service Portal
Sugar Plug-In For Lotus Notes
Sugar Connector To Lotus Domino Server
250GB of Storage**
Supports MySQL, MSSQL and Oracle Databases
5 Support Contacts
Email Support
Support Portal Access
24x7, 1 hour Response Time SLA
Unlimited Support Cases
Phone Support
Go-live & Developer Support, Assigned Support Rep, Extended Health Check
Click Here for a full comparison of features
* Sugar Mobile offers browser access on any smart phone and native apps for iPhone and Android. Sugar Mobile Plus also includes offline sync for BlackBerry, iPhone and iPad - these features are available with Sugar Corporate and above and are an a-la-carte option for Sugar Professional.
** Document storage is only applicable to Sugar On-Demand. Additional storage can be purchased for any edition.
*** 2GB of Storage only applies to Sugar-Free Hosted with Database Partners.